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Casino Complaints

First rejection then delay

user_avatar
By abdulaziz a.
4 years ago

On 12/11/2021 I won 1500 euro Then they refused to withdraw because of the bank, as they say Then they asked me to make a deposit via another method if I want withdraw. I did what they asked of me deposit from ecopayz. Then I asked for a withdrawal again in 13-12-2021. But to this day the withdrawal of the money is still pending ..

Please AG help me to get money back. Thank you so much

Disputed Casino Calvin Casino
Reason Delayed payment
Amount €4475

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name
The money has been received ..thank you AG
User name
The withdrawal is still pending and there is no cooperation
User name
It seems that they are insisting on delaying or not paying

Calvin Casino Complaint Stats

Resolved 2 / 2
Avg. Amount $2,537
Avg. Complaint Duration 4 days
Avg. Response Time 4 days

Screenshot

Calvin Casino Complaints

See all complaints for this casino
Support not answering, bonus not given
I ve got an e-mail message with bonus 25 euro :) i had opt in for promotion but bonus wasnt credited automatically , so i write to the support on chat , two days ago they told me that they are experincing some problems with bonuses and it will be credited for as fast as they can ,two days later i didnt get bonus and they wont even answer to may questions on chat , Worst Casino ever , ignoring customer , last answer on chat 9.36 on 1 of may!!! I have 26 euro on my acc balance wich i cant use beasuse of this bonus !!
Status solved Resolved
€25
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