Boomerang-bet Casino - My account got closed

A little update: My account got reopened for a day, it was on 5th of December. I passed the verification process and then the account got locked once again. As you can see in the attachment, there were 2 withdrawals pending, which I've already received, but I'm still waiting for refund of the remaining balance of the locked account (as you can see in the right top corner, it was 2089€).

Dear Boomerang-bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear LS96,

As we had informed you via email on 6th of December 2024, your account did not pass the verification procedure on our Project as per our Terms & Conditions 3.9. We reserve the right to deny opening of an account or close an existing account without prior notice or justification.
Therefore, as per Business Decision, your account was closed without the right to reopen.

We also had sent another email on 6th of December 2024, asking for E-wallet details to process the manual withdrawal.
Hence, to proceed manually with the withdrawal of your funds, we kindly ask you to provide details of your E-wallet, such as Crypto wallet.

We are waiting for your details.

Best Wishes,
Boomerang-Bet Casino team

I have my opinions on some of Boomerang-bet decisions (all my documents were legit and my docs were marked as approved once I sent them to your system, but then you decided to say I didn't pass the verification process for some reason and you refer to T&C 3.9, which only speaks about your right to close my account, there's nothing about verification process at all in this specific point + it's hard to believe, according to you, I didn't pass the verification process but you sent me the money anyway), but I'm not going to get involved in this anymore, there was enough time wasted on this issue from me.

THE MOST IMPORTANT THING - I would like to confirm I've just received all the money I was waiting for from Boomerang-bet, therefore you can mark this complaint as "resolved". Thank you very much for your assistence, AskGamblers.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.