Bodog Casino - Account disabled for more then 5 weeks, no support, no answers

Hello DARLA7999,

We definitely understand the frustration this has caused you.

We will have a representative look into this further for you and will have a response for you in approximately 24-48 hours. We can assure you that your funds are safe and we are working to have this resolved.

Regards,

Bodog Service

It's been 48 hr and I still haven't received no call or e-mail.

Still nothing very disappointed. No phone calls or e-mail from bodog.

Hello DARLA7999,

We apologize for the lengthy delay in providing you with an update about your account status.

I can confirm that today a representative from our Accounts Team sent you an email with the resolution to your initial inquiry.

Regards,

Bodog Service

I was offer a "Cheque by Courier" I never used that before, but that's the only option they give me, bodog still disable my account and hold the $14 in my bodog account :/. I guess I have to wait and if the cheque deposit into my bank.

Dear @darla7999,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

still waiting for the cheque it's been more then four business day.

Finally I've got an e-mail that my "Cheque by Courier" has been sent from bodog, it well be sent through the mail and the message also add that I should used Bitcoin for a faster withdraw, which I had tried to do in the first place!, it could have been so much better with bitcoin, now I have to wait for 15 business days or less for my cheque.

Hi DARLA7999,

Currently, your Check by Courier payout is on its 4th business day.

Please note it’ll take approximately 15 business days for you to receive it; however, our time frame is an estimate and can sometimes take a bit longer than usual.

We appreciate your continued patience throughout this time.

Regards,

Bodog Service

Dear @darla7999,

Please let us know if we may close this complaint as resolved? Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

We would also like to use the occasion and suggest to player to contact our team and request complaint's reopening in case something goes wrong with their payment/s.

Thank you for your cooperation.