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Silver Oak Casino - Bitcoin withdrawal past stated timeframe

RESOLVED
Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 100
elitts United States Message
Posted on December 6, 2017

I joined up and played a "No Deposit" bonus in October. I completed the wagering requirement and made a $100 withdrawal request on Oct. 30th. . I then submitted verification documents and my withdrawal was approved on Nov. 20th. It has now been 15 calendar and 11 business days with no indication of when it will be paid except "sometime soon". via chat. Since I've seen the Silver Oaks rep being responsive and on top of things, I figured I'd try this approach instead of getting "sometime soon" over the chat for the next few weeks.

Posted on December 10, 2017

Hi Elitts--

I'm very sorry for the difficulties you've had with this.

You'll be pleased to know your payment was issued to your Bitcoin wallet, on December 7th. ;-)

I wish you all the best,

Tawni

elitts United States Message
Posted on December 10, 2017

Payment received. Thank-you!

AskGamblers
Posted on December 11, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Silver Oak Casino Complaints

  • 361 of 376 resolved
  • 2 days avg response
  • 1 month avg complaint life
  • 3,005 USD avg amount

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