Legitimate winnings withheld and VIP status downgraded

Dear AskGamblers Management and Critics,

I am forced to reply immediately to this countdown because BigClash Casino's ongoing stalling tactics have reached a level of absolute public humiliation, psychological war, and complete mockery.

Let's look at the facts and your fake promises once and for all: Anyone who reads the history of this dispute will see that you have publicly posted replies on this platform THREE consecutive times, stating that you "will do everything possible to expedite payments and prevent further delays." The reality of your promises is a total disaster. Instead of expediting anything, you have deliberately left my account frozen for 14 consecutive days since July 20th! This proves you are not trying to resolve anything; you are completely indifferent, and you are intentionally trying to push my patience to the absolute limit. Enough with the broken commitments and the big words! I request the AskGamblers team to finally pull their ear and step in forcefully. Force them to pay right now!

This pure torture and harassment has been dragging on for a month and a half. On Wednesday, you claimed that your "relevant team is checking these delays." Today the weekend is over, your financial department is officially open, and yet you have processed zero euros. What exactly are you "checking" for 14 days on a clean, 100% verified account? You have already proven in the past that you have the capacity to approve and process payments even on a Saturday afternoon! Therefore, these ongoing delays are a deliberate, malicious game.

I strictly demand my hard-earned money and immediate approvals from now on. I am at my absolute limits, and I will not tolerate another single day of waiting. Unless your management has intentionally chosen to let this case close as Unresolved so that I am forced to take this matter directly to the Gaming Regulatory Authority, you must release my 1,500€ from the queue and provide full approvals before tonight. I will not stop updating this thread until my remaining 7,200.04€ balance is 100% zeroed out.

Dear AskGamblers Management and Critics,

I am forced to reply immediately to this reminder because BigClash Casino's ongoing behavior has reached a state of absolute mockery, psychological warfare, and complete deception. Anyone who reads the full history of this complaint from the very beginning will clearly see their manipulative and highly repetitive pattern.

Let’s review their timeline of excuses and traps:
1. When I first published this complaint due to an initial 9-day delay, your immediate excuse was that you "couldn't find my email." After I replied, you were suddenly forced to approve three 800€ withdrawals on a Saturday afternoon—the exact day you claim your financial department is completely closed!
2. Two weeks later, after a minor delay, you approved another batch under pressure.
3. Now, you are recycling the exact same scenario that forced me to file this complaint in the first place, leaving my account frozen for 10 consecutive days without any reason, issue, or violation.

On Wednesday, you posted a public update here claiming that your "relevant team is checking these delays." Almost two full business days have passed since your public promise, and you have processed absolutely nothing. It is now crystal clear that you are not working to resolve my issue—you are working to mock me! There is no other scenario here; you are just using public replies as a pathetic excuse to extend the deadline and play games with the countdown clock.

You have already officially admitted three times to AskGamblers that my account is 100% clean, verified, and my winnings are completely legitimate. You have already processed and paid 5,400€—which is exactly 38% of my total funds. Why are you unlawfully withholding the remaining 62% (8,700.04€) for 10 days without any cause? If you simply processed my withdrawals correctly every time three requests gather in the queue—as you successfully did three times before—this entire case would have been settled and closed by now!

Worse, while keeping my genuine winnings frozen and refusing to process my 3 pending withdrawals, your automated system continuously harasses me by sending fresh deposit bonuses, like the Novomatic Golden Cup offer. Let me make this clear to your management once and for all: STOP setting these pathetic traps with deposit bonuses! You are truly a textbook example of a platform to be avoided. With all these games and obstacles, you are achieving absolutely nothing. You do not tempt me to gamble again. I am NOT going to play even 1€ from this amount.

I demand that you clarify your position immediately and release my 3 pending withdrawals (1,500€ total) out of my remaining 7,200.04€ balance tomorrow, Friday. I want my money in my bank account, and ONLY then will I close this complaint as Resolved. I require it, and I will claim it until the absolute end. I request the AskGamblers team to keep this complaint wide open and maintain the active clock until my balance is 100% zeroed out.

P.S. Stop the excuses immediately and maintain a proper, smooth flow of payments. This entire case must be finished as soon as possible and before the end of the month. I have been facing a month and a half of pure torture and exhaustion without any single reason, as everything with my account is fine. Stop putting obstacles in my way by your own actions!

Dear aigeiros1978,

We are checking these delays with our relevant team. Please, rest assured that we will have updates for you as soon as possible.

Thank you once again for your understanding.

Best regards,
BigClash Team

Dear AskGamblers Management,

I am writing to provide another critical update regarding the casino's systematic stalling. As a direct proof of their manipulative behavior: I posted a public update and a screenshot of my frozen queue on Friday morning, July 24th. Since then, two full business days have passed (Friday and today, Monday), and the casino has processed absolutely zero approvals.

They continue to use this exhausting stalling tactic. As of today, Monday afternoon, I am forced once again to have three active withdrawal requests entirely frozen inside the queue (1,500€ in total). My remaining balance is still 7,200.04€, which requires around 14 to 15 individual 500€ transactions to be fully cleared.

I demand that the casino stops waiting for the queue to hit its maximum limit and starts processing 1 withdrawal every single day as any reliable casino should do. This entire situation is incredibly tiring. I kindly request AskGamblers to keep this complaint strictly active and open until my balance is completely cleared. I will personally close it as 'Resolved' only when 100% of my genuine winnings are credited to my bank account. Enough is enough.