I signed up a Big Spin Casino and made $300 in deposits. I lost $100 and requested a cashout of $200 losing $100. My account is verified. But my withdrawal as declined. I inquired about it and was told I didn't have any documents on file. After I told them I did and my account was verified. Then they started to give me the runaround and make up more excuses. I am COVID-19 positive and confined to the house. I just want my deposits back and my account closed. I have read bad things about this casino as having a habit of slow to non pay. I am not asking for any winnings as I have none. I just want my deposits back and to move on away for this matter.
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