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Betzest Casino - Takes a long time to receive winnings

RESOLVED
Complaint Info
Disputed casino Betzest Casino
Reason Delayed payment
Amount € 1000
Posted on November 20, 2018

I requested a withdrawal of 1000 e, on November 7. Since then, I have contacted them a few times about the withdrawal, and they always come up with 'technical problems' or that I just simply have to wait for them to come back to me via email (which has still not happened).

When I ask how long I need to wait, none of them seem to have an answer for that. According to their website their neteller withdrawal time is 1-3 days.

Posted on November 21, 2018

I received the money shortly after this review was published. Whether that was a coincidence or not, I don't know. But thank you anyway.

There is a max withdrawal rule, 1000 e at a time. So, I requested a withdrawal of the remaining 124 e that is in my account. Let's see how long that takes, another couple of weeks? :D

AskGamblers
Posted on November 21, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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