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Betzest Casino - Does not want to pay winnings

RESOLVED
Complaint Info
Disputed casino Betzest Casino
Reason Delayed payment
Amount $ 3600
Posted on December 13, 2018

I bet $ 100 and win $ 3,600 When he tried to i withdraw, the casino contacted me and said we had problems paying the money They said they should wait to fix the problem And I waited for a day, two days, and three, and they did not reply to me the e-mails which he sent only a few When I talk to them, I tell them where my money is. They say we do not know what the problem is, wait After waiting a week they say you should withdraw using skrill and the duration of withdrawal is 3 days After 3 days they say that we have problems in paying you have to wait Now I waited 25 days. I tell them I want the phone number of the casino manager or e-mail and they do not give me why I do not know that

Posted on December 17, 2018

I bet $ 100 and win $ 3,600 When he tried to i withdraw, the casino contacted me and said we had problems paying the money They said they should wait to fix the problem And I waited for a day, two days, and three, and they did not reply to me the e-mails which he sent only a few When I talk to them, I tell them where my money is. They say we do not know what the problem is, wait After waiting a week they say you should withdraw using skrill and the duration of withdrawal is 3 days After 3 days they say that we have problems in paying you have to wait Now I waited 25 days. I tell them I want the phone number of the casino manager or e-mail and they do not give me why I do not know that

Ahmadalazemi Kuwait
Posted on December 20, 2018

I bet $ 100 and win $ 3,600 When he tried to i withdraw, the casino contacted me and said we had problems paying the money They said they should wait to fix the problem And I waited for a day, two days, and three, and they did not reply to me the e-mails which he sent only a few When I talk to them, I tell them where my money is. They say we do not know what the problem is, wait After waiting a week they say you should withdraw using skrill and the duration of withdrawal is 3 days After 3 days they say that we have problems in paying you have to wait Now I waited 25 days. I tell them I want the phone number of the casino manager or e-mail and they do not give me why I do not know that

AskGamblers
Posted on December 28, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

AskGamblers
Posted on January 10, 2019

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one last try and help both parties involved into the dispute reaching to a satisfactory resolution.

Ahmadalazemi Kuwait
Posted on January 10, 2019

I have a third withdrawal and have not been paid so far. $ 2260 has been withdrawn in 45 days and now I have a third withdrawal that was not paid to me And the method of withdrawal . Every day they tell me that the withdrawal request is being processed. Now I wait 45 days to get my money. I am very sad because I did not enjoy money during the New Year holiday

Ahmadalazemi Kuwait
Posted on January 11, 2019

The casino does not want to pay my money 15 days ago Every day they tell me to wait for the update Is it reasonable to wait 15 days for $ 1145 Unfortunately I started to doubt that this casino is fake

AskGamblers
Posted on January 15, 2019

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

AskGamblers
Posted on January 15, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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