I asked Betfair for a withdrawal of $236 on 3/10/2017 (remaining balance of funds in my account). Without any warning, Betfair closed my account and I have no access to my account nor my money.
I repeatedly asked their Customer Service through email and chat but the only response I got was that:
This decision has been made by the Account Security department on business grounds and in line with our terms and conditions.
In accordance with paragraph 7 of our terms and conditions (suspension or termination), we have the right to suspend or terminate an account at our discretion if we suspect any suspicious activity while using any of the products offered on the Betfair website.
I believe Betfair is accusing me of suspicious activity. I don't know what it is because I did not get any response when asked.