I signed up to Betfair and made deposit of £200 and claimed there 200% welcome bonus of £400. I played my favorite slot machine Dirty Dancing and won £3150. This was fairly late on a work night so after telling all my friends and family about how much i won i went to bed. Next day i try to log in and my account has been closed. I call and am told to wait for an email. The email comes and asks for my ID to be sent and then my account will be reopened. I send my ID and then am left waiting 10+ days for them to then ask for me to send in a pic of me holding my bank card which i do straight away, Half hour later i get en email saying they have closed my account based on a " business decision " . They give me no other reason other than this. I have read the terms of there bonus over and over and i am 100% sure i broke no rules. How can a company just decide to steal peoples money because they get lucky and win! Outrageous! I have since called and emailed and all i get on the phone is they " we cant help you, you need to email the relevant department " and then when i email i get " its a business decision ".
Clearly they can not get away with this, this is clear theft!