Week 4 still no redemption

I cashed out $450 on August 1st 2026 I did a kyc verification for the second time and everything approved. On August 2nd I tried to start a redemption for $8,000 and it was prolonged so on the 3rd after me reaching out to them numerous times questioning them I finally get an email saying that they need eight of the cards that I have used to deposit from the very beginning now remind you they only needed my last card that I deposited with for my redemption on the 1st for the $450. Now they want every single card I've ever deposited with from the very very beginning and we all know that cards get misplaced, replaced and bank account change. Now that I'm cashing out a bigger number they're coming up with all these extra rules when I was already kyc verified twice do not play at this casino if you cash out anything over $500 and they will scam the hell out of you! The picture below shows I've been verified