I cashed out on 9/16 received check on 10/26/15 bank held until 11/30/15. I have tried to get someone anyone from payment processing to contact me via email, no one has. on 11/7 I corresponded with a Emily which assured me the check was good and now since I have the check back and want to send it back to them so they can send me my winnings in another form, I cannot get VIP center or payment center to contact me back. At this point I am wondering if my Bank was right. I just want some resolve now. Either help get me paid or tell me to forget it we lied.