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Planet 7 Casino - Another run around

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 350
Posted on July 23, 2014

I withdrew $350.00 from Planet 7 on the 1st of January it is now the 1st of Febuary and I have yet to receive it! I am getting so tired of the run around! And with chat it's the same old speech 7-10 days etc! Well I want my withdrawl now! I think that I have been patient enough! And they even call me on the phone wanting me to spend even more money with bonus codes which you have to make a deposit to use! I have waited long enough!!! Where's my withdrawl?

Posted on February 13, 2013

Dear Player:

I will look into this matter and will get back to you soon

Cheers

AceRevenue Team

Posted on February 13, 2013

Dear Player:

Your payment information is available since 2/6/2013 11:47:27 AM. We suggest contacting any Planet7 Customer Service agent and request your tracking number. For security reasons we are unable to post it here.

Thanks

AceRevenue Team

AskGamblers
Posted on February 18, 2013

Dear @susieq45,

Please let us know if there's an update regarding your ongoing complaint.

Posted on February 19, 2013

Dear AskGamblers:

Courier informed us that player received her payment on Fri 2/08/2013 at 1:00 pm.

Please close this issue as solved

Thanks

AceRevenue Team

AskGamblers
Posted on February 19, 2013

Dear @susieq45,

Please confirm if the issue has been resolved. Please be in aware that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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