Around two months ago I posted that I was waiting on an $1100 bitcoin payment, and it was quickly resolved. This time, I have waited well over their estimated 10-20 business days and have still not received payment. I also listened to the email and did not contact staff until after 20 business days. I have yet to receive payment, which this time is only $240.
My withdrawal was approved on May 2. Of course all of my documents are in and approved.