I initially deposited $100 with the bonus to match 275%. I played roulette until I was up to $800 and wanted to cash out. When I tried to withdraw, they needed an authorization form and photo ID from me, which sounds legit and I had no problem with. After I sent what they asked for, I tried to log back in to play more, but found out my account was closed because my IP address doesn't match my credit card address (I am currently not living at my card's billing address). They told me to fix this I simply needed to send them my ID again, authorization form, and a utility bill with my current address, which I quickly did. After sending everything they needed, I was informed a week later that my account was closed and I would not be receiving my winnings, despite verifying my account.