I recently did a sign up offer with 888 casino where I won around £705. I then got asked to verify my details which I submitted which got verified. When withdrawing I also got asked to send a picture of a bank statement in but as I use virtual cards as I want to separate my gambling from my normal spending & they don't do standard bank statements so I submitted the activity of my deposit which also shows the card and my name as well. I then received an email this morning stating that the money I tried withdrawing went back into my bank roll. I then had a separate email stating that my account had been permanently closed as my account failed a "routine security check". I am now -£705 and a closed account, I am fine with the account staying closed I just want my money back please.
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