888 Casino - 650 withdrawal issue

I’d like to update my complaint with my third encounter on live chat. I tried phoning them about 4 times after 10 minutes on hold the call gets disconnected. I feel like I’m being robbed I just want my money and to be on my way.

Update to this. Now my withdrawal is sitting on awaiting process… it was in process now it’s like it’s been reversed. Still no answer from them via email.

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Dear all,

This complaint has been reopened as per 888 Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Hi Throttled,

We would like to apologize on the delay on this. Don't worry we'll make sure to sort this out for you. We'll need your username or support ID to check the withdrawal.

We suggest to contact our Live chat team by going to your cashier tab to get this resolve faster. We appreciate your patience and understanding.

Regards,

888team

Dear 888 Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi Devon,

We apologize for the delayed response. It appears that your withdrawal was processed on August 8th, and your account has been successfully verified.

If you need any further assistance, please don’t hesitate to reach out to us via Live Chat.

Best regards,
The 888 Team

Dear @Throttled,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.