I submitted a request for a payout of $800 on 11/20. On 11/22 I faxed required paperwork to he number on the website. Through chat function I was told they "never" received my documents. So I emailed them again on 12/21 and 12/24. Since that time every week I get the run around about the amount of payouts or it was pending approval. It has been 4 months and I still have no payment. Now they just say it has been escalated.