Ag Awards

Las Vegas USA Casino - After 2 months the promised ACH payment still not paid

Complaint Info
Disputed casino Las Vegas USA Casino
Reason Delayed payment
Amount $ 900
jkspirit United States Message
Posted on January 8, 2017

Las Vegas USA Casino

My withdrawal request was approved on 11/30/2016 for the amount of $900.18. One month later on, 12/31/2016 I inquired about the pending withdrawl via ACH payment and was told it was inititated and transferred on 12/30/16 and that it would take 2-3 business days to complete. Well, today is 1/7/2017 and I still don't have the payment in my bank account and my followup emails have gone ignored.


Posted on January 12, 2017

Dear @jkspirit,

Please let us know if there's some update on your issue.

jkspirit United States Message
Posted on January 12, 2017

Please consider this complaint resolved.

I made a mistake and thought they had attempted a transfer to my personal checking account, when in reality they transferred the winnings to my business account a month ago. They were prompt enough in payment and I'm satisfied with the payout time. This was an oversight on my part!


Posted on January 13, 2017

Based on submitter's last post it is now obvious that the disputed withdrawal amount has been payed to the player in a timely manner. In such situation, AskGamblers Complaints Team have no other option, but to reject the case as the main complaints subject is no longer valid.

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