my request for 125 usd via bitcoin was approved on april 24th 2017 i have submited all required documents even recicved a confirmation email for those
This is Brad with Royal Ace Casino.
Thank you for sending all the documentation required for your casino account.
Your documents have been verified, and your account has been updated.
For further assistance regarding your withdrawal, please contact our Customer Support team via Live Chat.
Thank you and have a great day!
Brad < surname removed >
since then i have waited, and waited talking too thier cs reps via live chat every couple days or so to see how its going i get the same response that they will escalate this to thier finance department, the last time i did they said that someone had escalated it on the 6th of june but that wasnt the first time it was escalated that was the 5th time it was escalated and they said they couldnt escalate it since it would just start the proccess over agian i go back today 6/21/2017 and i get the same response i will escalate this to the finance department what does that even mean they have done that every time i ask about my request i dont think ill ever see my 125 dollars