Ag Awards

Las Vegas USA Casino - $10K Payout Seriously Delayed, No Response

Complaint Info
Disputed casino Las Vegas USA Casino
Reason Delayed payment
Amount $ 10000
Totahsammy United States Message
Posted on April 9, 2018

It has been almost 1 month since I initially submitted for my payout of 10K. It took the company multiple weeks to get in touch via security. I submitted all docs per their process, and have yet to hear back on payout. They are completely unresponsive on email. Never available on chat. I can see there's a lot of complaints with slower payouts, but complete lack of communication is what concerns me most.

Totahsammy United States Message
Posted on April 13, 2018

Absolutely no response yet? On here or in communications with me direct. I have been paid any of my winnings and it’s been over a month.

Posted on April 17, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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