Ag Awards

Planet 7 Casino - $10,000 in overdue payments

Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 10179
Meandyou6 United States Message
Posted on January 11, 2017

I have been on live chat at least 2xs a week since Nov to get my payments of over 10,000. I have paid 1 payment and I would like to get everything paid now-so way over do- listed below are the types of conversations i have and it never goes anywhere-ie I do not get paid the money that is owed to me and no one is telling when i will get paid these winnings are from November. At this point I would like everything that is owed me!!!

Mia- Can I please get paid- I have been following up and this is what I get- I am owed a lot of money over 10,000-please help me get paid. I am very upset with the process.


Rich: For verification purposes can you please confirm your username?
meggymoo6: < email removed > and meggymoo6
Rich: Hello
meggymoo6: thanks Rich any idea when my 12/20 will hit my account
Rich: Please allow me a moment
Rich: Please let me check for you
meggymoo6: thank you
Rich: You welcome
Rich: Please your request was escalated on 12/27/2016 9:58:02 AM
meggymoo6: what does that mean?
Rich: Please do allow us about 7 business days for the processing to be completed
Rich: A high priority has been given to your request
meggymoo6: i did you guys paid it out on 12/20
Rich: Yes and I am very sorry for the delay
meggymoo6: so any idea when i will get paid?
Rich: Please at the moment I cannot give you specific date as I do not have. But I may ask you to allow about 7 business days.

Each week I call and get the same response- they sure took my money fast i would like them to pay me everything they owe me at this point-­250­0,1­891­,20­00,­288­,10­00,2500 thank you for your help

Posted on January 14, 2017

Dear @Meandyou6,

Please let us know if there's some update on your issue.

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