Complaint #7 Kingmaker Sportsbook

Cashout late 9 days

By Marcin S.

1 month ago

Message on forum

Hi, my withdrawal is delayed, now is nine days. Im contacting customer service evety day but still getting the same answer. I have 3 pendings withdrawals. It says that it takes 72 h. Now is 9 days.

Disputed sportsbook Kingmaker Sportsbook

Reason Delayed payment

Amount kr15000

Discussion

AskGamblers

• Support Team

1 month ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

bono1987

• Poland

1 month ago

Yes, problem is resolved. Everything is fine. Please remove complain.

AskGamblers

• Support Team

1 month ago

Dear @bono1987,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name

bono1987

• Poland

1 month ago

Yes, please remove complain.

Kingmaker Sportsbook Complaint Stats

Resolved 3 / 3

Avg. Amount $1,152

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Kingmaker Sportsbook Complaints

See all complaints for this sportsbook

Payment delayed 20 days

I’m submitting a complaint about delayed withdrawals at Kingmaker. I requested a withdrawal of €500 via Skrill on 10/01/2026 at 17:31:12 (status has been “Under review” since then) and a second withdrawal of €50 on 11/01/2026. As of 30/01/2026, neither withdrawal has been processed, which is around 20 days since the first request. Kingmaker states that withdrawals are processed within 72 business hours, but this has been exceeded by a significant margin.

I have contacted live chat repeatedly and I only receive the same generic responses such as “you are in the queue” and “we escalated your case,” without any clear explanation, confirmed ETA, or proof of progress. I request that Kingmaker processes both withdrawals (€550 total) immediately

Account closed and withdrawal cancelled

Hello,
I’ve created my account on Kingmaker in May 2025 and made deposit of 100€ via my Skrill wallet. After losing that on sport betting, 3 days later I made new deposit of 160€ also via my Skrill. After some bets, on July 6, 2025 I made a withdrawal of 350€ and it was successful.
On September 7, 2025. I tried to withdraw another 350€ but this time not successful.
On October 6, 2025 my account was locked and next day I sent them all requested documents.
On November 6, 2025 I got mail that my withdrawal was cancelled and two days later they told me that I will get different email for new withdrawal. After that I've asked support on chat multiple times when will they send me that email with details for a withdrawal but they were just telling me that I will.
I have total 1023€ on kingmaker account.
Could you please help me to resolve this situation. Thank you