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Not able to use the account missing withdrawal button funds cannot be retrieved


8 months ago
After 3 days of play, with 120 usdc in profit, they have made it impossible to use my account or withdraw money... unreal....
My name is Csaba and I have opened the account at boomerangbet on june 18, deposited 574 usdc and played maybe 5 bets more or less. then the page became unresponsive to me when I logged in. I couldnt use the account from anywhere, pc or phone, I have verified myself fully so I tought, OK if i cant play anymore, they must give me my money back. I made 120 usdc in profit, so they cant say I have looeted them much. After exchanging 67 emails about what I can or should do, we ended up in square one, I cant use the account and I cant withdraw the money and they are giving me ZERO explanation. it is a first, throughout my betting career to do this to a customer, who did absolutely nothing wrong. I will write to all social media about my story, because really, it is one of a kind I think, when there was 0 harm in the TCS done and basically almost 3 months and I cant withdraw the money at all. So extremely disappointed in this site, that has performed so well last year and came as a recommendation from a friend lately....
I dont understand what is happening, I have written to them and they are NOT saying anything new or helping me. I will attach the emails that I have been dealing with them, so you can see the utter incompetence....
Disputed sportsbook Boomerang-bet Sportsbook
Amount $120

Discussion

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Dear Boomerang-bet Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Boomerang-bet Sportsbook Complaint Stats

Resolved 1 / 4
Avg. Amount $447
Avg. Complaint Duration 5 days
Avg. Response Time 3 days

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