No withdrawal since January 29th

Dear @Mbozik,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear AskGamblers Team,

Following our investigation with the payment provider, we confirmed that 84 HUF was mistakenly transferred instead of the correct amount of 84,375 HUF. The payment service provider has since processed the correct amount on 13/02/2026, and the funds should have been received by now, as the expected arrival timeline was 1–5 business days.

We informed the player of this on 16/02/2026. As we have not received any further response from the player, we consider this case closed.

We appreciate your attention and support regarding this matter.

Sincerely,
Customer Care
BoaBet

Dear all,

This complaint has been reopened as per request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear BoaBet Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.