Complaint #2 bet O bet Sportsbook

Account Under Investigation Withdrawal Delayed Without Clear Timeline

By Rajyatra78

1 year ago

I am a registered user of Bet O Bet (Email: [your email here]). I recently requested a withdrawal from my account, but it was not processed. Upon contacting customer support, I received a response stating that my account is under investigation by the Risk department. However, no specific reason or timeline has been provided.

I have not violated any terms and conditions and have complied with all KYC requirements. The delay in processing my withdrawal is causing unnecessary stress and financial inconvenience. I am simply asking for a fair resolution and the release of my funds.

Attached are screenshots of the email I received from support and my account details for reference. I kindly request AskGamblers to mediate and help resolve this matter as soon as possible.

Thank you.

Disputed sportsbook bet O bet Sportsbook

Reason Other

Amount ₹5550

Discussion

AskGamblers

• Support Team

1 year ago

Dear bet O bet Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

bet O bet Sportsbook Complaint Stats

Resolved 0 / 3

Avg. Amount $1,265

Avg. Complaint Duration 4 days

Avg. Response Time 3 days

bet O bet Sportsbook Complaints

See all complaints for this sportsbook

Withdrawal pending since May 18th

I would like to submit a complaint against BetOBet regarding my withdrawal of 400 EUR.

My account is fully verified, and I have already provided all the requested documents. I deposited using NETELLER and completed all verification procedures required by the operator.

I requested a withdrawal of 400 EUR, but the payment remains pending and has not been processed. I contacted customer support multiple times, but I only received delays and unclear answers.

I believe this behavior is unfair and unacceptable. I trusted this operator because they accepted NETELLER, but now I am unable to receive my money.

I can provide screenshots, email conversations, account verification proof, and transaction details if needed.

I kindly ask AskGamblers to assist me in resolving this issue and help me receive my funds.

Unresolved

€400

Crypto withdrawal pending since November 30

I requested a €2,800 crypto withdrawal on November 30.

My account has been fully verified since November 25 and no additional documents have been requested.

According to BetO Bet’s Terms & Conditions, withdrawals should be processed within 3–5 business days. However, my withdrawal has now been pending for more than 14 days.

I have contacted live chat and email support multiple times and received only automated responses stating that my case has been “escalated”, without any concrete update, reason for delay, or processing date.

This delay is unjustified and I am requesting AskGamblers’ assistance to help resolve this issue and receive my funds.

I am currently unable to upload screenshots due to a technical issue on the AskGamblers platform.

I have all evidence available, including:
- Withdrawal request screenshot
- Email correspondence
- Live chat transcripts
- Account verification confirmation

I can provide all screenshots immediately upon request.

Unresolved

€2,800