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22Bet Sportsbook - Bet wrong settled


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By Mudit22
1 year ago
Hello,
My bet id 64391077355 is wrong settled bet should be refunded but it is showing as lost In India women vs srilanka women on one day cricket match match played on 27-04-2025 was reduced to 39 overs before the start of match due to weather and i bet on event even when it was not announced that match will be reduced due to rain
According to the rule number 18 in terms and conditions In One Day matches both teams must face at least 40 overs each if match is rduced due to external weather conditions otherwise bets void unless settlement of bets is already determinedHence bet should be void but it has been settled as lost as wrong Kindly settle the bet accordingly
Kindly find attached screenshot of rule and i am not getting satisfactoey response from sportsbook as they know that they are cheating . Kindly help me out
Disputed sportsbook 22bet Sportsbook

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that 22bet Sportsbook management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
Hello,
This is a clear case of cheating by 22 bet,how can both teams must face or play 40 overs each if match is reduced to 39 overs ,due to weather and before the first bowl bowled in this match,the match was reduced to 39 overs. I am atatching the official scorecard of this match.The bet should have been voided as soon as the match was reduced to 39 overs and as per your terms and conditions both teams must play 40 overs each but this is voided in this case as match has been reduced to 39 overs and even if srilanka would have not got all out still thy cant face 40 overs in this match as match was scheduled for 39 overs. This is a clear case of delaying the fault and theft of money by 22 bet casino. I urge askgamblers team to review this as i have already provided all documents related to this issue and exit the 22 bet name from best nomination category in sportsbook. Kindly help me out askgamblers team to resolve this issue as these thiefs will not agree without your interference.
User name
Hello Mudit22,
Please make sure to carefully review the rules listed on our website. As stated:

"In One Day matches both teams must face at least 40 overs each, otherwise bets void, unless settlement of bets is already determined."

Accordingly, the bet in this case was settled correctly.
Thank you for your understanding! If you have any further questions, feel free to reach out.
User name

Dear ,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

22bet Sportsbook Complaint Stats

Resolved 26 / 26
Avg. Amount $604
Avg. Complaint Duration 13 days
Avg. Response Time 2 days
Time2play
COMPLAINT REFERRED BY AGCCS PARTNER Time2play (67)

22bet Sportsbook Complaints

See all complaints for this sportsbook
withheld part of my deposit and closed my account after verification
22bet withheld part of my deposit and closed my account after full verification

I am submitting a complaint against 22bet regarding withheld funds and unfair account closure.

On 17.03.2026 and 18.03.2026 I made deposits via Skrill:
- 261.11 EUR (Transaction ID: 6909641100)
- 400 EUR (Transaction ID: 6910989445)

Immediately after these deposits, 22bet initiated a full verification process (KYC). I fully cooperated and provided everything they requested:
- ID (both sides)
- Selfie with ID
- Additional selfie with device and email visible
- Utility bill (proof of address)
- Passport copy
- Selfie with handwritten code and current date

All documents were accepted without any issue.

On 29.03.2026, I received an email stating that my account was closed and that I could only withdraw my deposit amount.

At that moment:
- My total balance was approximately 1200 EUR
- My deposit amount was exactly 661.11 EUR

I requested a full withdrawal of 661.11 EUR.

However, I only received 283.91 EUR (Transaction ID: 6934394004).

This means that 377.20 EUR of my own deposited funds was not returned.

After this, my account was completely blocked and I could no longer access it.

I contacted 22bet multiple times via email regarding the missing funds, but they have completely ignored all my messages.

I also escalated the case to Skrill. Skrill confirmed that:
- Part of the refund (400 EUR) is still missing
- They contacted 22bet multiple times
- 22bet is not responding to them either

This is extremely concerning.

To summarize:
- I passed full verification
- My account was closed without clear justification
- I was told I would receive my deposit
- I did not receive the full deposit
- 22bet is ignoring both me and Skrill

I am requesting the return of my missing deposited funds in the amount of 377.20 EUR.

This behavior is completely unfair and unacceptable.
Status solved Resolved
Unlawful Withholding of Verified Funds

I am officially filing a dispute regarding my account [1232409677]. My funds (₹10,000) have been held since January 23, 2026. I have provided all requested proof of payment, bank statements, and ID verification multiple times.

Transaction Details:


User ID: [1232409677]

Transaction Date: 23rd January

Deposit Amount: ₹10,000

Transaction Reference/UTR Number: [602322820171]


I deposited ₹10,000 INR on 23rd Jan 2026 the payment was successful from my end but it was never added into the gaming account hence when I contacted the customer support team through various mediums on multiple occasions but I got nothing only computer generated answers again and again which irritated me a lot. Every time I contacted them for my payment refund they used to give me fake commitments that your funds are safe with us and will be transferred to you within few hours this is what they used to tell me again and again but I never received the funds now its more than 40 days has been passed away still I haven't received my funds.


Also the customer support service is pathetic giving computer generated answers all the time and sending me emojis of yoga and asking me to keep patience this is really disgusting behaviour of their customer support and hence I became angry and slammed them because I already kept patience for more than 40 days still issue is not resolved and they are playing with my emotions and wasting the time and doing nothing and now they have blocked my gaming account.

They don't have any fear despite of giving warning as well still they have not shown any courtesy to resolve my issue and transfer the funds


Please take strict action against this horrible people and I don't have any expectations only I need my money back ₹10,000 and already I have provided them bank statement and payment screenshot numerous times.

My bank details are as follows:-

< removed >


If this issue is not resolved within the next 24 hours, I will be forced to take the following actions:


File a formal complaint with relevant Consumer Protection authorities and report this transaction as fraud and will go for legal approach.


I don't want to do this but they are resolving my issue and still I have not received my ₹10,000 hence they have not kept any option in-front of me, So my humble request to you is please intervene in this matter and resolve the issue within 24 hours and help me get my money back. I have attached the bank statement for your reference were you can clearly see that my payment deduction of ₹10,000 is there in bank statement

Status solved Resolved