I am filing this complaint regarding a serious issue involving an unpaid CPA + RevShare deal I had closed with one of your affiliate partners.
The agreement was clear: for every first-time depositor referred by me who deposited $10, I would earn a $40 CPA commission. I promoted the offer across all my traffic sources and generated multiple first-time deposits as agreed.
However, when the payout date arrived, the affiliate manager who closed the deal with me canceled the payment and blocked me on both Telegram and email, which were our only channels of communication for this deal. I have not violated any terms or rules, and I acted in full accordance with our agreement.
I have earned a total of $1,182 in CPA commissions, and now this individual is ignoring my messages and avoiding any communication. This is highly unprofessional and unacceptable.
I am reaching out to you for help in resolving this issue and receiving the commission I rightfully earned. I simply want what was agreed upon and what I worked for.
Thank you for your time and assistance.
Hello,
We are forwarding the full history of your conversations with your personal manager to the forum administration.
Additionally, we are providing your activity statistics and the anti-fraud department’s report regarding your case.
We expect the forum administration to conduct a thorough review, and we will await their verdict here.
Best regards,
SpinBetter Support Team
Hello dear AskGamblers and Spinbet Partners !
One month after the case finally i get a reply from you !
After that complaint u have unblocked my account of affiliate program looks funny !
The problem u gonna say now its a fraud traffic because statistics are low because i have stop promoted u one week and after u cancel my payement i have stop !
Best Regards
Team CastroFM
AskGamblers
This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.
This guys continue the process of block and unblock my account ! Whats happening here ?
Best regards
Team CastroFM
Certainly! Here's a formal closing response to a complaint, based on the data provided — suitable as a final message in a dispute:
---
**Dear \[Player's Name],**
Thank you for your patience while we thoroughly reviewed your case.
We would like to inform you that a complete record of your communication with our manager, along with partner statistics and an anti-fraud team report, has been compiled and submitted for official review.
Our internal investigation has confirmed that there was an attempt to receive payment based on a multi-accounting scheme. Furthermore, the overall traffic quality associated with your activity did not meet the agreed standards outlined in the original terms of cooperation.
We trust the findings will support a fair resolution of the matter.
Thank you for your understanding.
Best regards,
SpinBetter Security & Compliance Team
Hello @SpinbetPartners !
This is not true, I promoted your services, if it did not meet expectations it is not my fault, the agreement was this CPA value, so when they did the 7-day hold for analysis and added the balance to my affiliate account, it was because everything was done as agreed in our agreement. Regarding multiple accounts, this is impossible! You have access to the IPs from which the accounts were created, the data, the cell phone numbers, everything! Not to mention that this is the fourth excuse you have given, first it was low traffic, then it was motivated traffic and now multiple accounts, I challenge you to prove what you are saying. And attach the full record conversation with my manager because i dont have anymore acess because all of you have blocked me on telegram and email .
Best regards.
Team CastroFM and its lawyers
Hello,
Unfortunately, we are unable to share the full details of this case publicly, as doing so would involve disclosing information related to third parties, which we are obligated to protect under our privacy policy.
However, please be assured that all relevant data, internal reports, and communication history have been submitted to the forum administration for review. We trust their team will assess the situation thoroughly and fairly.
At this stage, we are awaiting their resolution and will fully cooperate with any additional steps or clarifications they may require.
Thank you for your understanding.
You have already accused me of 3 different things, none of which are unfounded. I just ask that you be serious about what we agreed to, not all deals can always go well, but don't try to say that a person who has been in this business for over 3 years is involved in schemes without any proof or basis whatsoever! I hope to receive the amount I am entitled to and that they canceled the withdrawal on my payment method! By the way, why is my spinbet partners account still blocked?
Best regards
Team CastroFM and his lawyers
AskGamblers
Dear all,
Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that SpinBet Partners management acted in accordance with their Terms and Conditions.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed.
