Ag Awards

Condor Affiliates - Refuses to pay revenue share due to unjustified accusations

dirk20 Germany
posted on June 30, 2017

I've been in the business of advertising online sportsbooks since 2005, mainly through websites and as well as email marketing.
Sometime last year I made the mistake to start advertising b-Bets but the first payment actually arrived on my bank account, so nothing suspicious back then.
Now the situation is very different, Condor Affiliates owes me more then 4,500 Euro in commission payments (they don't deny the number itself) but refuses to pay. Instead, they have come up with a more or less sophisticated scheme in order to "save" that money. I have to admit, this is the lousiest business ethics I have experienced since 2005, I cannot remember something that absurd, though there have also been minor issues with other operators.

They are actually claiming that I know the player that generated the according revenue, so they're accusing me of a fraud here. This is absurd and also an insult for me personally, the entire time operating in the business, I've never been involved in manipulation, needless to say. I asked them several times for any kind of evidence for this claim - but you wouldn't believe, Condor simply keeps refusing to answer this question.
So, if someone here knows any method how I can prove on my own that I don't now that respective player, please tell me, I'm very open for suggestions. I don't know any way to do this and think, it's logically absolutely impossible.

Condor themselves basically say: We don't pay if we don't like to and we don't need to support our accusations.

posted on July 5, 2017

This complaint has been reopened as per Condor Affiliates request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

posted on July 5, 2017

It is correct that the traffic from this affiliate raised red flags. For this reason the relevant department, is investigating this case. There has no final word made about payment or non payment in this case. We have send the affiliate an email with a request for additional information, so we can clear the case and come to a final solution. The way of communication or refusal from the affiliate does not help moving this case further. We are awaiting for his information.

Condor Affiliates

posted on July 6, 2017

Quote: "The way of communication or refusal from the affiliate does not help moving this case further."
This sentence doesn't make any sense whatsoever. I always sent ALL information requested, no matter how weird it was (e. g. bank statement from me). The opposite is true: Condor denied answering my questions, as already stated.

Anyway, yesterday I immediately sent the newly requested information (which felt like another nonsense in order to buy time). It is at least one month after the payment was due already - and that is only since Condor pays extremely slow with all regular payments, otherwise it would've been two months due already with other operators ...

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