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Condor Affiliates - Affiliation not paid

RESOLVED
Wallydeline Belgium
3 years ago

Hello

I haven’t received my earning from last month and they don’t want to provide me a correct answer. 488 euro is the amount.

Been asking again and again to receive my payment but impossible please help me.

Anyway If I didn’t get it nobody will play anymore there and in the end nobody will take any money so everybody will be happy.

Thank you

Regards

3 years ago

Dear Wallydeline,

We are sorry to see that you have had some issues with your payment.

Please be informed that we have checked this for you with our payment department and they have confirmed to us that payout in the amount of 408,03€ has been processed towards your bank account on the 28th of October.

Please be so kind to check your bank account once again and if you can't see the payment please feel free to contact our affiliate manager as we are more than sure she will be more than happy to help you further with this.

Best regards
Condor Complain Team

3 years ago

Hello

First as per the screenshot it should be 488 and not 408.

2nd since 2 month I asking to the affiliate manager to change my bank account because I got scammed by someone as per screenshot and approved by your affiliate manager.

I want the money on my French bank account and nowhere esle and change has been made since 2 month and confirmed by the affiliate manager .

So it is not my problem anymore that you send it on the wrong bank account .

So now I don’t have received my money my bank account .

Thank you to send the proof of the last payment on the good bank account as per confirmed by your manager .

Thank you

( and not my problem if the payment went even in china 100% your fault so thank you to send it in my French bank account )

3 years ago

Dear Wallydeline,

Thank you for your reply.

We are sorry for our typing mistake the correct amount of your payment is 488,03€.

Regarding the bank account number that the payment has been made, we will check with our payment department and we will get back to you as soon we will have more information and we would kindly ask you for a little bit of your patience.

Best regards
Condor Gaming Complain Team

3 years ago

Yes no problem with pleasure :)

3 years ago

Dear Wallydeline,

Thank you for your reply,

We have sent you an e-mail so we can resolve this as fast as possible so we would like to use this opportunity to ask you to check your e-mail and to reply back to us.

Best regards
Condor Gaming Complain Team

3 years ago

Answered thank you for your help

3 years ago

I’m in contact with someone by email from them company . Just wanted to add that I missing 2 payement the change of bank account was made as on this proof .

So now you will have to contact the bank you send the fund on the wrong bank account to get back your money and my money .( 100% not my fault if the money went on a wrong account )

So it is 488 + 675 euro .

ThaNk you

Regards

3 years ago

And don’t ask me to be patient I’m already patient since 2 month looking at my bank account like an idiot . Thank you I will wait a bit more

3 years ago

Hello

Just want to update about the issue .

Had a fast contact by email with a cool person and everything should be resolved on Monday as I should receiv the payment on 15/11 on my account but they’ve already sent me the proof of transfer to the correct account .

Will update next week .

Thanks to cordon and to ask gambler for the help.

3 years ago

Payment received issue resolved thank you :)

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