Samba Slots Casino Complaints

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Player Rating 1 Player Reviews

1/10

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Samba Slots Casino Complaint Stats

Resolved 2 / 3

Avg. Amount $5,649

Avg. Complaint Duration 4 days

Avg. Response Time 4 days

Casino closed my account and telling me the reason

I won at sambaslots 4200 euro uploaded documents for verification, passed it successfully . But after some time i got message that my account was closed and i have violated their terms, what have i done and what terms i violated casino not telling. I was asking the reason via mail and chat but answer was the same. Just ignoring clear answer what have i done wrong.

Balance deducted 14332 EUR reason unknown

Hi ASKGAMBLERS

I registered samba slots casino 29 January 2026 and made deposit using Ethereum.
I received Samba slots casino welcome bonus. I played slot game Fat Banker and got a huge win. Wagering requirement were completed and also I complete account verification.

On 1 February 2026 Samba slots casino made balance deduction 14 332 EUR.

I dont understand why this happened and asking for assistance.

Unjustified seizure of 666 euros deposit balance

Following the advice from AskGamblers support, I am opening this new complaint to clarify that I do not have any active case or investigation with a regulator. I tried contacting them before but never got a response, so there is nothing preventing AskGamblers from mediating this.

The situation is that I deposited €1,000 via Solana and, after a bit of activity where I actually lost money, the casino blocked my account and kept the €666 I had left. This means I am in a net loss of -€334. They aren't confiscating "winnings" here because I never made a profit, they are simply keeping my own deposit money.

I haven't received any explanation or proof of wrongdoing. Even if a casino decides to close an account, the fair thing is to return the remaining deposit to the player if they didn't win anything. I am just asking for my €666 back.

I’ve attached the deposit proof, the email where they admit to taking the money, and a shot of my blocked account.