React Casino Complaints

On the advise of the Ask Gamblers customer support person I have been corresponding with via email I am submitting a complaint, however I’m not sure my issue warrants a complaint or not. I do my research before registration on any gaming site to be sure I’m able to depo and cashout without issue and of course to see what kind of standing the casino itself has in the gaming world. I use my debit/MasterCard to deposit for the most part. I am aware that my cashout can not be placed back into my bank account this method so far not by any site, so I always make sure I am able to do a wire transfer which is always “instant banking”and have never had an issue on any site . So after making a few deposits over a few months I decided I wanted to cash out a small $200 win. I’ve come to find out that wire transfer is NOT an option for me after many emails back and forth with the casino support. The actual options available to me is MasterCard (which do not allow deposits or refunds from gaming sites in Canada) Visa and ecopayz. I do not use these options and do not plan to sign up and pay fees to ewallets I will never use. It was pretty clearly stated on the Ask Gamblers bio page of Reactcasino that wire transfer IS and WAS an option but apparently it’s really not. So why did I make a deposit let alone several over time to a site I am unable to cashout? My money still sits in my Reactcasino account and I basically have no way to get it to my bank account! So what now! Thanks for you attention.

I tried to make a withdrawal for the first time on the last days of June, and since then have been trying to do that through Neteller. Always when I try to do it, I get an error on their website. They have been saying that they are fixing it for a month now, and I checked again with them today and they are still saying there are no updates on the matter. They are also saying there is no other way for me to get my money but wait. I tried to ask if it can be done via trustly, but they can't co-operate with that either. I have been patient for a month, but my patience has ran out now. Hopefully I can get my 747,4€ this way.

Hello, gentlemen. I'm a customer at React Casino, which apparently seems like a trustworthy and enjoyable casino. However, after playing for a while and trying to make a withdrawal there, I always get an "Error 600" message. After asking them on chat about this they responded with a statement about their site having technical difficulties. This is rather strange and hard to believe that a casino would have issues processing withdrawals through Neteller. It's gone more then 5 days now and I still haven't been able to make my withdrawal. I suspect this casino is intentionally delaying and stalling withdrawals for their customers by making up a fictitious excuse about a "technical problem" on their end. I hope Askgamblers could help me in this matter as I find this rather unprofessional by React Casino, which is licensed by EveryMatrix, to supposedly have such a huge problem with withdrawals. Kind regards, Hans