Rakoo Casino Complaints

Hello,

I am waiting for a 600 Euro payment from rakoo casino wich i submitted on 3rd of april. It was 2nd april but i took 150 playing again from the initial 750 payout on 2nd april.

I verified my profile with all needed documents wich took little time but is confirmed by casino. After that needed to verify the E Wallet for the crypto payment with support also did that. That was all the 3rd april From that point on i was in good contact with support they always react quick and friendly no problems with that and offcourse i understanded their checks etc that needed to be done so it can take 7 days mayb. At this point we are 200 mails further and multiple times i got we are in the final stage for payment nothing to worry about your funds Will appear soon. Only this mails keep on going i really want to finalize payment and just play again but in this way I have a bad feeling about the situation when you did all what asked and still its checking and lot of auto reply mails back

I added one example from a mail 7 days ago already and now again I het a mail that i need to wait that all payment are in queue. They confirm continu that i Will receive my funds only not when. How can i solve this