Mainstage Bingo Casino Complaints

I joined Mainstagebingo Casino on 11th August 2019. I’ve not had a problem with Mainstagebingo until I made a withdrawal for the amount of £245 on 26th August 2019. I contacted Mainstagebingo Casino via live chat on 2nd September regarding my withdrawal pending. Told to wait for the payment. Logged into my Casino account to find that the payment had been reversed into my Casino account instead of being paid into my bank account. On 4th and 7th September I made withdrawals. On 9th September I sent an email ( I also contacted them via live chat ), to Mainstagebingo Casino to inquire about my payments. I received no response to my email. On September 9th I was locked out of my casino account by Mainstagebingo Casino after I spoke with them via live chat. It is now 16th September and I’ve not received my payment. I’ve contacted Mainstagebingo Casino several times via live chat and I’m always told the relevant department will be in contact via email.

Once I made a deposit from the card to this casino, I received a bonus for the first deposit, but I could not wager it. Since then, I always received various bonuses from this casino on the post. And now, not long ago, a letter arrived that credited 50 free spin into the games of Gonzo Cuest, Twin Spin or the Invisible Man. I used 50 spins, winning from them 50 euros. After I successfully fulfilled the conditions of wagering x35, and the remaining 75 euros ordered for payment on the card with which I previously made a deposit. I received a letter that they need documents. I sent all the required documents. It took 4 days, wrote to them, asking what was the matter, why they were silent. Answered to re-confirm the address. Did this . Two more days passed, today I'm trying to log into my account and I get an error Internal error has occured, please contact support As I understood, I was blocked. But I did not break anything. I do not have duplicate accounts, I did not break the rules of the casino. But they refused to pay money and I was blocked, they did not send any notice to the post even. They just blocked it in silence. And now they do not answer my letters in support. Help deal with the arbitrariness of the casino and return my 75 euro! Login in casino - stepashka