Hercules Casino Account Blocked After Deposit
Hello AskGamblers,
I am submitting a complaint regarding Hercules Casino.
I deposited 21.25 EUR (USDT) into my account. The deposit was confirmed via email and on the blockchain (TXID: 0x9365c79edfd00a8dc4540a4e6d880f7f96d3287360a04ddd1f7db09d05a5596c).
I have also submitted all required KYC documents. Despite this, my account was **immediately blocked** after the deposit, without explanation.
I have contacted the casino support multiple times at [email protected] and [email protected], but I have received **no response**.
I request that Hercules Casino either:
1. **Reactivate my account with my deposit intact**, or
2. **Refund my deposit** to the original wallet (TXID above).
I am providing all proofs of the transaction and my KYC documents for verification.
Please assist me in resolving this issue, as the casino has so far been unresponsive.
Thank you for your support.
Unresolved
€21
