Unable to request a withdrawal
I have been a user of casino.bitcoin.com for a few months now and never had any problems, withdrawal were fast (most of the time instant) and my overall experience was great... until Tuesday.
On tuesday I sent a 0.05 btc deposit to my deposit address (which has been the same since day 1) and logged into casino.bitcoin.com and noticed no games were available on the main page. http://imgur.com/X0FcsfH
Open logging into my profile, I noticed my deposit was credited but I wasen't able to withdraw it. http://imgur.com/kI8kevV
My deposit on their website: http://imgur.com/sKiaOuB
I contacted support, which suggested me to update flash (up to date already) and java. I told them they were both up to date, tried 3 different browsers on my main computer, tried safari and chrome on mobile from my cell phones and my work cell phones. They requested screenshots which I provided to their support email and they are now ignoring me. Chat agents either stop answering me, or ask me to wait for the manager...
[b][u]This gives me a VERY bad feeling about anything involving bitcoin.com [/u][/b]
TX id: https://blockchain.info/tx/b6c8c0746e2f98f7884cfd3aade875cdb6cf4d867d16401d7681ddcb611df7d3
Resolved
