Aquawin Casino Complaints

They've been delaying my payment for months! They don't respond to my emails. My most recent requested payment is being delayed. They won’t give me a concrete answer; they’re blaming the bank! They’re simply blocking the payment. They respond to at most one email every three weeks. They only write through chat, but even there they don’t give concrete answers. They keep putting it off, and sometimes they don’t even respond there.

Started playing on this site after seeing that it had different providers. I won some money, And when trying to cash out i was told it can take up to 3 business days/72hours. I waited and didnt cancel the withdrawal. When contacting Livesupport im told that it will get payed out to me by today. After looking it still says as pending and i contact Livesupport again. Im then told its been payed out allready, I send a screenshot showing that its still pending. I then get an anwer that they will do their best to get the money payed out. I kept on getting copy paste answers of them telling me that they will make sure it will get payed out over and over. I am now also not able to play bonuses that i have available on my page as the rules are that its not possible to play with bonuses while having an active withdrawal and the bonuses will expire. I feel helpless and lied and betrayed, I have deposited money quick and fast but when it comes to withdrawal they have excuses all the time. They also dont pay out on weekends. Stay away from this site they just lie and lie and use long time to cashout your money just so you cancel it and lose it. Stay away.