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Deferred payment


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By Racz N.
2 months ago
They've been delaying my payment for months! They don't respond to my emails. My most recent requested payment is being delayed. They won’t give me a concrete answer; they’re blaming the bank! They’re simply blocking the payment. They respond to at most one email every three weeks. They only write through chat, but even there they don’t give concrete answers. They keep putting it off, and sometimes they don’t even respond there.
Disputed Casino Aquawin Casino
Amount Ft2000000

Discussion

User name

Dear @Nojuska,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Nojuska,

We kindly inform you that the first of the three withdrawals have been paid and the other two will be completed very soon.

Thank you so much for your patience and understanding.

Best regards,
AquaWin Team
User name loyalty-level-1
The company will cease operations on April 30, 2026—that is, tomorrow! There is 400,000 HUF awaiting payment, which they refuse to transfer to me.
User name
Dear Nojuska,

We kindly inform you that we are in contact with our relevant team and we will have updates regarding the matter at the nearest time possible.

Thank you for your understanding.

Best regards,
Aquawin Team

Aquawin Casino Complaint Stats

Resolved 1 / 2
Avg. Amount $3,494
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Aquawin Casino Complaints

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