Casumo Casino Complaints - Withdrawal & Other Problems

Casumo Casino - Pending withdrawal after everything verified

I am submitting this complaint due to an unreasonable and prolonged delay in processing my withdrawals with Casumo, combined with a lack of ...

Casumo Casino - Casumo casino holds 381 pounds of my funds

Hello,I used the complaints service as my account has been locked since 14/02/2026 and they won't release my funds and are claiming to be looking into ...

Casumo Casino - I have two pending withdrawals that I've had now for over 7 days

Casombie has taken it upon themselves to block my withdrawal requests and this is on top of the crazy long times they currently have to get ...

Casumo Casino - 57000 CAD withdrawal delayed for over 2 weeks

I am submitting this complaint due to an unreasonable and prolonged delay in processing my withdrawals with Casumo, combined with a lack of ...

Casumo Casino - Withdrawals not received

Hi, hope you are okI made a withdrawal request totaling £14000 on 06.09.25, whilst my account is already fully verified.Until today, I have not ...

Casumo Casino - Log in trouble and can't acces winnings

Dear AskGamblers Support Team,I am reaching out to submit a complaint regarding Casumo Casino. Recently, I have been unable to log in to my account ...

Casumo Casino - Withdrawal delay at Casumo

I made a request to manually withdraw the balance of my account. I provided all documents requested since June 29th. I’ve sent several emails ...

Casumo Casino - Haven't received my withdrawal

I made a withdrawal my first withdrawal with Casumo Casino on the 11th of November 2024I have not recieved it as of yet, ive emailed and talked to ...

Casumo Casino - I am having problems withdrawing funds due to the lengthy verification process

Dear Askgamblers!I hope you can help me with a question regarding Casumo Casino. I am having problems withdrawing funds in the amount of 2002 euros ...

Casumo Casino - Missing 2500 withdrawal

Hey my withdrawal was supposed to been sent to me on August 2nd to my KOHO bank, well come to figure out I guess KOHO doesn’t accept deposits or ...

Casumo Casino - Withdrawal requested 27th May

Hi,I made a withdrawal request on the 27th of May whilst already being fully verified. I have several times reached out to live chat over the past ...

Casumo Casino - Funds not received since May 17th

I withdrew my winnings of £350.25 on the 17th of may and did not receive the winnings, once I noticed a few days later my winnings was not in my ...

Casumo Casino - Withdrawal processing for 4 weeks

Won a Jackpot of 490000£ a little over 4 weeks ago on Casumo.The same day had phone calls from them congratulating me and saying there was nothing to ...

Casumo Casino - Stalling a small payout of 149e

The episode with Casumo started out after wanting to withdraw the modest amount of 149 Euros. The date was 27.07.23. I put in my banking details and ...

Casumo Casino - Paused account for 3 weeks and no withdrawal of funds

I’ve been waiting for over 3 weeks to Receive information on a paused account and in that time I haven’t had an email to say why it’s been ...

Casumo Casino - Account closed and CAD37000 has been stolen

I started playing on Casumo in 2022. During 2022, I played sports and slots and ended up depositing around $20,000 CAD in total. Casumo had verified ...

Casumo Casino - Verification and withdrawal pending for 13 days

I deposited over 1 thousand euros on Casumo. I won just over 43 thousand. When I went to log in the next day my account was showing as suspended. I ...

Casumo Casino - Not paying £10,000, status is envoy after verification

My account was blocked due to delaying the documentation, once I sent everything - they reopened my account but still not paying my winnings of £10, ...

Casumo Casino - Original withdrawl request canceled by operator without explanation and forced to re submit request

I made my first ever withdrawl request with this casino on Feb. 4th in the amount of $3007.93 CAD. Due to this being my first withdrawl I was required ...

Casumo Casino - Withdrawal issues of my £11500 with Casumo

Won money playing slot machines on Casumo after depositing 2 x £500 via Apple Pay. Requested 2 x withdrawals of £10000 and £1500 respectively. ...

Casumo Casino - Verifications and withdraw

I have over 5400 sitting waiting for be withdrawn and can’t do a thing because they want every piece of documents known to man to verify you, I've ...

Casumo Casino - Delayed my withdrawal on total 34000 euros

They asked me for document and after verified then they use 2-3 days to process the withdrawal.And then they asked for my bank statement. Have sent ...

Casumo Casino - Cannot find my funds that were rejected by my bank

Hi AskGamblers,I am writing this complaint because I have no more time to waste speaking to Casumo Support.On 17th of August my withdrawal £7180 was ...

Casumo Casino - Outstanding payments not received since May

Hi. I have had troubles with withdrawal at casumo since last January. They promised to send all my funds mid May. I only received 3 out of 5 payments ...