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Casumo Casino - Locked me out of my account and withheld my withdrawl for over 6 weeks
Hi there I was locked out of my account at Casumo about 6 or more weeks ago. Ive emailed them 100 times or more now. I get the odd reply. I needed to ...
Resolved
£900
Resolved
Casumo Casino - Four week withdrawal delay of 900 GBP on fully verified account
I am submitting this complaint regarding a withdrawal of £900 that has been pending for 4 weeks. My Casumo account is 100% fully verified, which has ...
Resolved
£400
Resolved
Casumo Casino - This is regarding a £400 withdrawal from Casumo requested on 17 September 2026
I am submitting this complaint regarding a £400 withdrawal from Casumo requested on 17 September 2026, which remains unpaid more than two weeks later ...
Unresolved
£74,300
Unresolved
Casumo Casino - 74300 GBP withdrawal pending over five weeks
I am submitting this complaint regarding withdrawals totalling £74,300 from Casumo, requested on 7 August 2026.More than five weeks have now passed ...
Resolved
£350
Resolved
Casumo Casino - Failed withdrawal long wait
I made a withdrawal of £350 on 21st August had an email saying the funds were on the way. On the following Monday, I got in touch via live chat as I ...
Resolved
£695
Resolved
Casumo Casino - Withdrawals not paid out
Dear Casumo,I am writing to you to raise an issue about: CasumoThe issue that I have experienced was: On Sunday 9th august I’ve made a withdrawal ...
Resolved
£20,000
Resolved
Casumo Casino - Not paying out
I won £20,000 on a Live Show game on Casumo. Never won that much before so was pretty excited. The limit to withdraw per transaction is £10,000 so I ...
Resolved
$49,420
Resolved
Casumo Casino - Withdrawal and verification delayed for nearly two months
Hello AskGamblers,I am submitting this complaint regarding the significant delay in processing my withdrawal and account verification.I requested a ...
Resolved
£11,600
Resolved
Casumo Casino - Not processing 11600 GBP for 6 weeks
I am writing this complaint because for the past 6 weeks, I have had 3 pending withdrawals from my account, which I have still not received. I ...
Resolved
£5,000
Resolved
Casumo Casino - Account review and winnings pending
I have been waiting for 10 days for casumo to do an account review and withdraw my pending winnings. I have been very cooperative and sent them all ...
Resolved
$10,000
Resolved
Casumo Casino - Withdrawal still pending and live chat is of no help
Hi, on 23/05 I submitted a withdrawal of $10000 and 5 days went by I had talked to live chat, I had emailed and still no update, then on 28/03 live ...
Resolved
$51,991
Resolved
Casumo Casino - Verification of identification failed for a week
Hi Askgamblers,I won 60 000$ on casino casino. I withdrawn 8000$ and got all 4 Interac payments. Then I won 52 000$ few days later. Since then they ...
Resolved
£3,410
Resolved
Casumo Casino - Withdrawals still pending after 3 weeks
I am writing to make a formal complaint regarding the handling of my account and withdrawals with Cosumo Casino.I deposited funds into my account and ...
Rejected
$1,250
Rejected
Casumo Casino - Issue Withdraw
Hello,I am submitting this complaint regarding a delayed withdrawal on my account with Casumo.Here are the details:My withdrawal has been pending for ...
Resolved
£10,000
Resolved
Casumo Casino - Pending withdrawal after everything verified
I am submitting this complaint due to an unreasonable and prolonged delay in processing my withdrawals with Casumo, combined with a lack of ...
Resolved
£381
Resolved
Casumo Casino - Casumo casino holds 381 pounds of my funds
Hello,I used the complaints service as my account has been locked since 14/02/2026 and they won't release my funds and are claiming to be looking into ...
Rejected
Rejected
Casumo Casino - I have two pending withdrawals that I've had now for over 7 days
Casombie has taken it upon themselves to block my withdrawal requests and this is on top of the crazy long times they currently have to get ...
Resolved
$57,000
Resolved
Casumo Casino - 57000 CAD withdrawal delayed for over 2 weeks
I am submitting this complaint due to an unreasonable and prolonged delay in processing my withdrawals with Casumo, combined with a lack of ...
Resolved
£14,000
Resolved
Casumo Casino - Withdrawals not received
Hi, hope you are okI made a withdrawal request totaling £14000 on 06.09.25, whilst my account is already fully verified.Until today, I have not ...
Resolved
€8,000
Resolved
Casumo Casino - Log in trouble and can't acces winnings
Dear AskGamblers Support Team,I am reaching out to submit a complaint regarding Casumo Casino. Recently, I have been unable to log in to my account ...
Resolved
€3,072
Resolved
Casumo Casino - Withdrawal delay at Casumo
I made a request to manually withdraw the balance of my account. I provided all documents requested since June 29th. I’ve sent several emails ...
Resolved
€500
Resolved
Casumo Casino - Haven't received my withdrawal
I made a withdrawal my first withdrawal with Casumo Casino on the 11th of November 2024I have not recieved it as of yet, ive emailed and talked to ...
Resolved
€2,002
Resolved
Casumo Casino - I am having problems withdrawing funds due to the lengthy verification process
Dear Askgamblers!I hope you can help me with a question regarding Casumo Casino. I am having problems withdrawing funds in the amount of 2002 euros ...
Resolved
$2,500
Resolved
Casumo Casino - Missing 2500 withdrawal
Hey my withdrawal was supposed to been sent to me on August 2nd to my KOHO bank, well come to figure out I guess KOHO doesn’t accept deposits or ...