I write this complaint about the ZetCasino, which I played the first time in my life, because of a streamer offer, after hitting a lot and winning a good amount and wagering it. I requested a withdrawal on the 3rd and 4th of September because of their 500€ limit per day. (A total of 940€)
After I waited the 3 days of their normal Cashout Time, I wrote the support and sent my Verification Documents aswell perhaps they were missing I thought, which was on the 8th of September. I don't have an update yet only that they got my documents. I know that there can be delay, but I think there should be at least be some communication, if a delay happens.
Hope you can help me in this case .
And best regards.