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888 Casino - Wrong cash balance for my account!

Complaint Info
Disputed casino 888 Casino
Reason Wrong calculations
Amount € 330
Posted on December 31, 2014

hello , I made a deposit of € 200 and received a welcome bonus of 140 € , so far I have done 530€ (acount balance in lobby) and on my account still appears only € 200 , why? Even discounting the amount of the bonus I should have deposited in my account € 390 and indeed are still 200 € as i had not won anything. I try to contact 888casino but they are never online.

Posted on December 29, 2014

Hi all,
the member has been contacted by email as member did not answer the phone call.
We believe this issue is now resolved,
888casino team.

Posted on December 29, 2014

Can you please confirm that this issue is resolved? Thank you.

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