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Big on Bets Casino - Withdrawal processed, but no money received

RESOLVED
Lotus86 United Kingdom
Posted on April 10, 2018.

I have 2 withdrawals processed since 23 of march i have sent documents ,they have been approved,i paid 15£ for each witdrawal and all i got when i called the casino every other day was lies,they told me that today and tomorrow i will definetly recive my money,today to be told that i have to wait another 7 days!
I never come across such a dissapointing casino and customer service after they even charge money to withdraw.
My withdraws are as follow 155£ and 515£.
My concern is that i will not get my money at all from them,the contradict eachother on the phone and this make me worried.
Please please help me solve this.
Thank you

Lotus86 United Kingdom
Posted on April 10, 2018.

Update, yesterday i called again and i have been told that the bank account withdraws are failing and that i will need either Nettler or Skrill acount so they can put my money there!
Since i did not have neither of them i opened a Skrill account yesterday And gave them the details.
I did not recived any money yet,they said today to wait another 24hrs
I really hope my gut feeling that i am meesed around is wrong.

Lotus86 United Kingdom
Posted on April 10, 2018.

Please update,my money arrived on skrill,i have to admit maybe they did only had problems with the bank accout.
Thank you Askgamblers for your help.
You can close my request

AskGamblers
Posted on April 10, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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