Winshark delays payout

Dear @Lifetimer,

Following your confirmation of a successful withdrawal of instalments, the AskGamblers Complaint Team considers the complaint resolved and closed. Should you face issues with your payment/s again, please feel free to contact our team and request to reopen of the complaint.

Thanks for your cooperation.

Greetings, Lifetimer!

We would like to reiterate that at the time your withdrawal requests were submitted, your account had not yet completed the required verification process.

We encourage you to carefully review our Terms and Conditions, particularly the section on "Withdrawal Policy," to ensure a clear understanding of our procedures.

Additionally, please be advised that all operations within our casino are managed internally, without any reliance on third-party entities.

If you have any further questions or require assistance, do not hesitate to reach out to our support team.

Best regards,
Winshark Casino Representative

Hello , thank you askgamblers for helping me with this matter. Winshark has started sending me 750$ a day since Monday. It will take a long time to collect but I am happy to see Winshsrk pays their debts. I feel less stressed but there is still a lot of requests to go so I hope they continue at this pace because $750 is their rules and I have no issue as long as they continue Monday to Friday to complete my transfers. Thank you askgamblers for being involved and thank you winshark for beginning to pay me I hope you will continue at this pace

Dear Lifetimer,

Thank you for reaching out to us regarding your withdrawal.

We sincerely apologize for any inconvenience you have experienced. Our team understand your frustration and appreciate the opportunity to address your complaint in detail.

Upon reviewing your account, we confirm that your verification was successfully completed on 2024-12-20 at 09:12 UTC. Please rest assured that our Finance Department is diligently processing withdrawals, in due course, during their working hours, Monday to Friday from 9 AM to 6 PM GMT +2. Following this, the Financial Department was unavailable over the weekend.

However, when operations resumed on Monday, your withdrawal request was processed promptly, and we are pleased to confirm that you have already received two payouts on 2024-12-23 and 2024-12-24.

Based on our records, your next pending withdrawal is scheduled to be processed today. You will be informed via email once again right after successfully payout. We appreciate your patience and understanding.

We kindly remind you that the daily withdrawal limit of CAD 750 is in line with our Terms and Conditions, designed to maintain a secure and fair gaming environment.

Should you have any further questions or require assistance, please do not hesitate to reply to this email. We remain committed to ensuring you have a smooth and enjoyable experience with Winshark Casino.

Thank you for your patience and understanding.

Warm regards,
Winshark Casino Representative