Ag Awards

Casino 770 - Winning withdrawal still pending

Complaint Info
Disputed casino NetBet Casino
Reason Delayed payment
Posted on July 7, 2015

I made a withdrawal of 275.67 GBP from Casino 770 on 23/09 but till now the status still pending validation.The latest email reply from them was their payment agent has already work on it & will speed up the process but I just don't understand why for just a mall amount they need to take such a long time for validation? Kindly assist to help.


Hopeles & Helpless Customer


Posted on June 29, 2015

This case has been reopened upon casino’s request and we would like to give it one more chance for a successful resolution.
We have been informed by the casino management that your payment was declined because you didn't fulfill wagering requirements. Please confirm.

Posted on July 3, 2015

It's a nice practice to confirm if your complaint is resolved or not, thank you.

Posted on July 7, 2015

Based on information we received from the casino management, this player didn't fulfill wagering requirement, and because of that his/her withdrawal was declined. We consider this complaint resolved and closed.

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