888 Casino - Where's my money?

posted on November 11, 2014.

I recently won a bit of cash on here. I tried to withdraw but found out I need to verify my Id. I sent all documents yesterday and my withdrawal was still showing up on the site. I've checked my withdrawal status today and there's no history of a withdrawal! I wanna know where my money is and also would like to say your customer service is diabolical. Just give me my cash so I can close this account with the worst company I've ever come across

posted on November 15, 2014.

Dear @Mrbiggz21,
Any update considering your complaint? Thank you.

posted on November 28, 2014.

This complaint has been reopened upon casino's request.

posted on December 2, 2014.

I believe that your withdrawal should have been received by now and that this situation was closed with our support team.


posted on December 5, 2014.

Dear @Mrbiggz21,
Can you please confirm that you received your winnings? Thank you.

posted on December 9, 2014.

It's a nice practice to inform us is your complaint resolved or not, thank you for understanding.