Complaint #6 Westace Casino

Casino stalling payments

By Johannes H.

2 days ago

Hey Ask Gamblers, I would need your help. I fear that this casino is going bankrupt. They aren't paying my withdrawals and I have 13000€ stuck there. Seems that even my VIP manager can't help. I have waited over a week for small withdrawal amounts that should be easy to pay. I havent used bonuses nor they require KYC from me. Customer service is completely useless as well. Can you please contact them? Thanks.

Disputed Casino Westace Casino

Reason Delayed payment

Amount €13000

Discussion

40 hours left for Westace Casino to respond.

AskGamblers

• Support Team

4 hours ago

Dear @johannesss,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.