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Viggoslots Casino - Delaying my withdrawal of 1510.80 Euros

UNRESOLVED

Complaint Info

Disputed casino

Viggoslots Casino

Amount

€ 1510.8

sahascrypto1969 Rheinland-Pfalz
Posted on February 12, 2024

Hello Askgamblers,

Viggoslot is trying to delay my payout for some reason.

On 27.01.2024 I had requested my payout of 1510,80€ and today they wrote me that due to a high number of payout requests the whole thing is delayed further. I have been told the same thing over and over again in the live chat.

Please help me.

AskGamblers
Posted on February 14, 2024

Dear Viggoslots Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on February 15, 2024

Hello SAHASCRYPTO1969,

We have forwarded your request to our relevant department in order to review. We will get back to you as soon as we get the answer.

Your patience will be greatly appreciated....!

Best Regards,
Viggoslots Casino.

sahascrypto1969 Rheinland-Pfalz
Posted on February 16, 2024

Hello,
I have already contacted support several times. Each time I received the answer that the matter would be forwarded. It would be great if the internal forwarding would be successful and my payout would finally be processed