Verification and payment long delay issue

Hi i played at fashionTv casino at 19/10/2016 slot casino slotfather with the money i already have inside my account 145euros and i won 222 i played all of them in slotfather the turnover passed 145euros maybe 300 with my makeshift calculation,i ve done them the same day withdrawal but never received them in my account in neteller as this is the way i did depositin them,they terms they say instant pays but they dont respect their own terms,my username in the fashion casino is stant33,and finally the live chat is missing and when im sending them a email message
(this smells fraud from them) never responce help please?

Hello, i made a deposit in betftv aka FashionTV Bet (4993 $) on (01/04/16). After a little while i made a withdraw (1341) (19/04/16), and wait for withdraw already (07.06.2016). The support answers me for my request with copy-paste letter every time, and a phones not working to made a call to them. Can you recommend me what I need to do now?

Hi. I am an European "player" ;-) I have been playing at FashionTV Casino for some time now, and finally on the 01-May-2016 i won, 1200.-$ (about 1000 Euro) The problem is that, I have now been waiting for 30 days and nothing. on LiveChat they keep promising that "I have forwarded the request to the relevant department and we are going to get back to you as soon as possible. The casino is working and we are working on your withdrawal request." AND it is the same answer every single time. I sincerely hope that you can help me. P.S. I have not used any Bonuses

Hello I made deposits and played at Fashion TV Casino and I won. I havent been playing with any bonus. I made a withdrawal the 22 of march 2016 for 4500 euros but I still havent got the money. I have sent them the documents they asked for and those where approved the 15 of march. I have also sent them 2 emails wondering whats happening to my withdrawal but they dont reply. I have been on the chat almost everyday and they inform me that my withdrawal will be escalated and that its the finance departements top priority but still nothing happens. Now I dont know what to do so I hope you can help me.

I made a withdrawl request on 03th of decembe 2105 for ve yet gotten any money. I have contacted the support everyday NOTHING happens. Dont ever put any money into that casino. I have been told by 3 support agents that everything is good with my request and that they will pay out my money soon. They are just giving me excuses on top of another excuse, telling me Im a top priority and that Im a valuable player. But still nothing happens. Its a crappy way to treat customers. Now my patience is gone. I have been told that I will be informed by Finacial department but nothing happens. Im mas as hell. This is not the way to treat customers. So everyone, DONT PUT A DIME INTO FASHION TV CASINO!!!!!

Hello, I am here to make a complaint against FashionTV Casino not paying me. At the beginning of August last year I made an account at FashionTV to try my luck and it paid out because I won big, 6579 to be exact. After that I tried, of course, to withdraw some of my winnings so I went for a 1500 eur withdrawal. I received an e-mail requesting documents so I sent them and shortly I was told that they were approved. After this a couple of weeks went by without me hearing anything from the Casino so I decided to go on Live Chat to see what's up. There I was told that they apologize for the delay and that the payment is still being processed so I should just wait to hear from them. I've literally went on chat at least 1 time per month and I've been told the same thing, even today. So I decided to make this complaint. I hope that the people from AskGamblers can help me sort this out. Thank you

I have been waiting my withdrawal request for 40days from 15 January. Absolutely useless standard answer from the chat, no communication with managers. I already complainted to Curacao and Skrill. I want to fraudulent behavior of the casino was well known to all.

I wait a withdrawal from 3/2/2016 with the same method i was deposit skrill. 03/02/16 12*****759 Moneybookers Withdraw -148€ Pending i contact every day in on line support after 10 busiiness days need process.. and the michael jessica savannah answer me every day the same things and promises.. and the withdraw still pending with all my documents approved 2 months before i ask withdraw...today im chating on line support again and told me we have technical problems with skrill method cancel your withdraw and ask new withdraw with Netteler method and will pay soon but is not sure the exact date. (this told me after 22 days waiting) a week ago they said everything is okay for my withdraw and that can be withdrawn with skrill. Just need a little patience yet. but today told me again we cant payout with skrill cancel your withdraw ans ask new with Netteler.

Hello! I have been waited my withdrawal request 16 busineess days, from 15 January. I don't belive in their honest, because so many similar complaints exist. Please help me with this problem. My documents have been verified on October and I got one payment, 116$, after complaint on askgamblers on October. Please, help me again.

I made a withdrawl request on 15th of december for $2500. I have yet gotten any money. They have told me they have had technical issues, security issues. I have contacted the support everyday since it has gone 10 working days as stated for a withdrawl. NOTHING happens. Dont ever put any money into that casino. I have been told by 2 support agents that everything is good with my request and that they will pay out my money soon. They are just giving me excuses on top of another excuse, telling me Im a top priority and that Im a valuable player. But still nothing happens. Its a crappy way to treat customers. Now my patience is gone. I have been told that I will be informed by Finacial department but nothing happens. Im mas as hell. This is not the way to treat customers. So everyone, DONT PUT A DIME INTO FASHION TV CASINO!!!!!