So submitted a withdrawal on the 5th may for £571.44 and then another withdrawal 6th may for £559.68. Was then asked to submit documents in a selfie manner which I done exactly as said casino asked for. Now it’s the 22nd may and neither my documents have been verified or my withdrawals paid. And each time I email I get the same generic response that they will be in touch but as you can see nothing happens. I’m sure you will agree that over two weeks for verification and payment is unjust. Regards. Kris.