Still waiting on refund 2 weeks after deposit not credited
On May 9, I made a $50 deposit into my Vave account (via crypto), but the funds never appeared. I immediately contacted support and provided blockchain proof. They responded quickly and asked for a refund address.
Since then, I’ve followed up every 1–2 days. While I appreciate their fast replies, the responses are frustratingly inconsistent:
– One agent says the refund is in the hands of the “payment processor” (it’s a crypto transaction—what payment processor?)
– Another says my account “will be reviewed as soon as possible,” implying it hasn’t been reviewed at all.
It’s not the $50—it’s the principle and the confusing communication. I’d appreciate clarity and a refund timeline. I’d prefer to resolve this quietly, but I’m sharing my experience here in hopes of prompting action.
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